Remote care for Kaiser members

Woman talking to doctor on smart phone
 
 

Kaiser Permanente participants don’t always need to visit a doctor to take advantage of their benefits. They can choose where, when and how they receive care.

Participants can receive many benefits remotely by using one of these options:

24/7 care advice

Visit kp.org/getcare for fast medical advice and care guidance from a Kaiser Permanente provider.

Email

Message your doctor’s office with non-urgent questions at any time. Sign on at kp.org or use the mobile app. Available to those who receive care at Kaiser Permanente facilities.

Phone appointment

Save yourself a trip to the  doctor’s office for minor conditions or follow-up care. Call (833) 574-2273 to make an appointment or get 24/7 medical advice. Available to members 18 years or older who receive care at Kaiser Permanente facilities.

Video visit

Meet face-to-face online with a doctor on your computer, smartphone or tablet for minor conditions or follow-up care. Available to members 18 years or older who receive care at Kaiser Permanente facilities.

In each of the options listed above, your providers can see your health history, update your medical record and give you personalized care that fits your schedule.

Same-day in-person appointments are often available. Sign on at kp.org at any time or call to schedule a visit.